Ah, the “lessons learned” meeting: that corporate ritual convened in the name of learning from experience — normally at the end of a long project — in order to list the issues encountered and avoid them in the future. Or so we hope.I can’t stand these meetings because I disagree with the premises they rest on:Reality can be understood as a simple process of cause and effect: “We did A, but got Y instead of X. Next time let’s do B to get X.” Learning is separated from doing: “We don’t have time to learn now; let’s get X and later we’ll take time to learn.” Change in how we operate happens if we identify what we did wrong and commit not to repeat it.
Recent Comments